Bab Al Shams Desert Resort And Spa - Dubai

Very nice location, friendly staff, beautiful rooms, good restaurants

We spent, both my partner and myself, one night in Bab-Alshams hotel. We were very much attracted by the desert/charming nature of this hotel. Apart from the nice architecture (arabic/mauresque typical style) and the nice room, we hated almost everything! If you are looking for a small/boutique charming hotel, avoid this one. Despite the style, the service is closer to large volume based hotels rather than to small/boutique, personnalised high quality hotels. Service is far below what you may expect from a 5 stars hotel. Few examples: - the hostess that took us to the room was lost (!). We did the tour of the building to get there. - the hotel makes you paying 2 euros for international newspapers (which they print from the Internet aga

Swimming pool, relax; poor and too expensdive the sports activities; not suggested the dining experience at the desert restaurant (bad service, not romantic, caos, poor food quality)

Tle luxurious surroundings and the friendliness of the staff, the fact that even though the hotel was fully booked at no time we felt it was crowded

The huge coackroach we saw on the floor just outside Al Forsam (?)restaurant and the number of mosquitos inside our room at night

Being away from the city and having not to walk or travel to far to get anywhere

Having stayed at the hotel on a few occasions previoulsy, I would am a little disappointed by the fact that they have changed the levels in the pool and that they seem to be making it more family orientated

Breakfast was great, lots of varieties, good quality, room is ok but not a five star , tv is old model , house keeping is below standard

Room is ok but not a five star , tv is old model , house keeping is below standard , no proper welcome drink, just cheap small glass of karkadet after such long drive in the desert, no cold towel , staff were busy chatting, obviously there is a lose control, for such price another desert experience could be much better.generally the place needs renovation to be able to sustain it's reputation.

It is the perfect place to relax and enjoy let your hair down in the desert.I Have stayed in many of the 5 star hotels in the UAE,Bab Al Shams has the most attentive and polite staff so far. They brought frash fruit to the room every day and were quick to offer a welcome cold water at the entrance to the hotel these small things as you know count,its all in the detail which this resort has loads of. A geat place try it,but do not forget your camera.

We would like to have used thewonderful pool later in the evening 19 00 seemed a littel early.

Excellent relaxing spa , beautiful design

No elevators , no ramps for stroller and handicaps

The overall vibe was amazing. Every detail has been taken care off. Breakfast was just superb.

One particular person at the reception was not able to be nice to us at our arrival. Allthough we had a missunderstandment it was her collegue who had to assist us. But then again, this was an isolated case.

The desert location, nice atmosphere in old forte type of hotel and the decoration of public areas and rooms.

Everything was forbidden, the upstairs of the restaurants on the roofs was only for functions, it was not possible to rent pillows and carpet to go to the desert for sunset, the romantic trip 1000€ for two is too much, there should be normal packages to enjoy the desert!

It is very quiet environment. They have sporte activties such as horse and camel riding but I did not have time to join them.

The staff went out of their way to make sure we had an enjoyable time. This is a high quality resort, perfect for a weekend away in the desert.

The overall hotel was beautiful. The service was excellent and I really enjoyed the Bab Al Shams experience.

the location. it was very peaceful, a nice escape from dubai

Evening ambiance and lighting. Indian restaurant was excellent.

Rooms are not comfortable and luxurious enough. Room rate is high.